FAQ

Frequently Asked Question

Shipping Information

What courier company do we use?

We send all our parcels with The Courier Guy. We can also send Postnet to Postnet on request.

Where do they deliver and what time?

The Courier Guy delivers within working hours (8AM – 5PM) from Monday to Friday.

How long does courier take?

Orders placed before 7AM will still be shipped out on the same day, otherwise it will be shipped the next morning. JHB/CPT/DBN usually ships overningt, but can sometimes take up to 2 working days.
Outlaying areas are 2-4 working days for delivery

Warranty

Can I return my item?

We are very positive in the product we stock. If you have any issues or are unhappy with your purchase, we will try to help you out in any way we can.